Reminders & Practice Communication

Sandy Hill Medical Centre is committed to preventive care and communication. You may receive reminder notices and practice updates. You can opt out by informing reception.

 Communication methods include:

• SMS, phone, email, and fax for patients and relevant organisations
• Telehealth (via phone or video) for eligible patients, booked through our website

Please be cautious of spam. Official messages from our clinic will always include our name and never request personal details.

Patient Forms: Upon booking, you may receive a New Patient Form and BetterConsult form. These help ensure efficient consultations and accurate Medicare claims.

 Reminders and Practice Information: Text messages may be sent for: 

• Follow-up appointment reminders
• Test result notifications
• New services or clinic updates 

Feedback: We value your feedback. After consultations, you may receive a message inviting you to share your thoughts and help us improve our services.